High School Programs Enrollment Coordinator
- General Summary
Highline College is situated in a diverse community just 20 minutes south of Seattle where we serve a student population of over 70% students of color, representing over 35 nations and more than 100 languages. The college embraces equity, inclusion, and social justice, with core goals of Student Attainment, Diversity, Community Engagement, and Sustainability. Highline received a distinguished Award of Excellence from the American Association of Community Colleges in 2014, as well as the Higher Education Excellence in Diversity (HEED) award in 2013 and 2014. The college was also named one of the Chronicle of Higher Education's Best Colleges to Work For in 2010, 2013 and 2015.
Under general direction, and as a member of the Student Services Division, the High School Programs Enrollment Coordinator reports to the Director of Advising & High School Programs. The Coordinator independently manages enrollment and daily operations of the High School Programs Office, facilitating high-volume enrollment on a quarterly basis. The High School Programs Enrollment Coordinator provides specialized coordination of admissions and quarterly enrollment into the college's Running Start and High School Completion Programs, performing the administrative support as well as providing the creative leadership required to ensure continued quality and ongoing improvement to facilitate a streamlined enrollment process in accordance with state regulations and institutional policies. The position provides both initial and ongoing navigation support for Running Start and High School Completion Students, and is the primary point of contact for information and interpretation of policies and procedures on the Running Start Program.
The High School Programs Office is responsible for facilitating special admissions programs for high school students, and delivering support programs including book assistance, new student orientations, advising, and academic probation interventions.
This position is a classified full-time position and eligible for overtime.
The above salary range reflects the starting step (Step A) and ending step (Step L) salary for this classified position. As a new classified employee, based on annual increments, it will take 5.5 years to reach Step L on the salary schedule. This does not reflect any contractual changes, legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future.
- Essential Tasks
- Support Running Start and High School Completion students with initial and ongoing navigation of and connection to campus services including: Admissions, Registration, the Placement and Testing Center, Advising, ESL/GED Programs, Gateway to College, and Counseling;
- Advise individuals interested in or actively pursuing admission into Running Start or a High School Completion Program;
- Process admissions packets, quarterly enrollment verification forms, and applications for fee waiver and book assistance;
- Determine applicants eligibility for admission;
- Create and maintain student records;
- Develop and issue official communications with applicants before, during, and after the application deadline;
- Assure comprehensive record-keeping and report generation;
- Perform office work such as filing, copying and faxing;
- Through one-on-one interaction, guide new and continuing students in navigating their college experience;
- Complete special projects and provide back-up support;
- Actively engage in the department and the campus community;
- Manage the High School Programs reception area and daily operations within the Student Development Center;
- Create and update program materials, forms, brochures, webpages, and social media with accurate, clear information.
- Take initiative, actively identifying areas for improvements and propose solutions;
- Work independently and as a member of a team;
- Demonstrate strong organizational skills;
- Manage timelines and details;
- Maintain the confidentiality of protected or sensitive information;
- Provide exemplary customer service;
- Foster the respect and confidence of others;
- Navigate an electronic environment;
- Proficiently use Microsoft Suite including Word, Excel, Access, Outlook, PowerPoint, and web browsers;
- Use excellent oral and written communication skills;
- Independently manage and prioritize multiple tasks and deadlines;
- Work in a multicultural environment;
- Articulate the Highline College mission and vision.
- Compliance with policies and regulations;
- Running Start programs;
- High School completion programs;
- Cross-cultural and/or bilingual communication skills;
- College admissions.
- High School diploma; AND
- Two years experience in the program specialty working with special admissions programs.
- Associate of Arts degree;
- Experience in higher education and familiarity with community college student services.
- Supplemental Information
Your online application must include the following attachments in order to be considered complete:
• Current Resume.
• Letter of Interest (Cover Letter) describing how your skills and abilities relate to this position.
• Diversity Response Statement (found under the Supplemental Questions tab).
CONDITIONS OF EMPLOYMENT:
•Must submit to and complete a National Criminal Background Check.
•This position is covered under the the Washington Public Employees Association (WPEA) bargaining agreement.
This position is considered an alternate work week and may require working weekends or evenings.
APPLICATIONS MAY BE FILED ONLINE AT:
Please be aware that the College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.